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Accounts receivable management focuses on unpaid claims and outstanding balances after services have been billed. RCMEasy provides A/R support for claim status follow-up, aging review, payment reconciliation, underpayment review, and revenue-cycle reporting.
What A/R Management Covers
Claim follow-up: Review outstanding claim status and coordinate payer follow-up.
Aging management: Organize A/R by age, payer, balance, claim status, and filing or appeal deadlines.
Underpayment review: Compare payments with available reimbursement information and flag potential variances for review.
Payment reconciliation: Review payment posting and outstanding balances so account records remain current.
Escalation and recovery: Prioritize older or higher-risk balances based on recoverability, deadlines, and available claim information.
A/R Follow-Up Workflow
- Review the aging report and outstanding claim status.
- Prioritize balances by age, value, payer, deadline, and recoverability.
- Verify claim and remittance information.
- Contact the payer or take the applicable next action.
- Correct, resubmit, or appeal when supported.
- Post and reconcile payments.
- Track unresolved balances and recurring payer issues.
Common A/R Management Questions
What is accounts receivable management in healthcare?
Healthcare A/R management is the process of tracking and working unpaid claims and outstanding balances after billing, including payer follow-up, denial resolution, payment reconciliation, and aging review.
How should medical A/R be prioritized?
Use aging together with balance size, claim status, payer, filing or appeal deadlines, denial reason, and recovery probability. A universal follow-up order does not fit every practice.
What causes old medical A/R?
Old A/R can result from unresolved claims, denials, eligibility issues, authorization problems, coding or documentation errors, payer delays, underpayments, or patient balances. The account history should identify the specific cause.
Related RCMEasy Services
See our revenue cycle management services, denial management, and medical billing services.
- Insurance Follow-Up and Resolution: We don't wait for payers to contact us. Our specialists proactively contact insurance carriers in Chicago, IL, and Boston to investigate unpaid claims. By identifying why a claim is "stalled" in the payer's system, we move it toward final adjudication and payment.
- Old Debt Recovery & Cleanup: Many practices in Houston and Miami have thousands of dollars sitting in old AR that they've written off as "uncollectible." We perform deep-dive audits to recover these funds, ensuring that your hard work from previous quarters finally hits your bank account.
- Patient Balance Management: Collecting from patients requires a sensitive yet firm approach. We provide professional patient billing services for practices in Georgia and California, utilizing easy-to-read statements and secure payment portals to encourage faster patient payments without damaging the doctor-patient relationship.
- AR Analytics and Performance Tracking: Visibility is key to financial health. We provide healthcare leaders in Los Angeles and Philadelphia with transparent aging reports. You’ll see exactly where your money is, which payers are lagging, and how our intervention is lowering your average AR days month-over-month.
How RCMEasy Supports A/R Management
RCMEasy can support aging review, payer follow-up, denial and claim resolution, payment reconciliation, underpayment review, and revenue-cycle reporting.
Start With an A/R Review
Review your aging balances, outstanding claims, payer follow-up process, and A/R priorities with the RCMEasy team.
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