Draft notice: This Privacy Policy page is a starting-point draft prepared for RCMEasy and has not yet been reviewed by an attorney. Sections marked “[to be specified]” are intentionally left open pending that review and should not be treated as final. Last updated: August 28, 2026.
This Privacy Policy describes how RCMEasy (“RCMEasy,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our medical billing and revenue cycle management (“RCM”) services and this website.
1. Information We Collect
We collect different information depending on how you interact with us. From website visitors, we may collect information you voluntarily submit through a contact or consultation form, such as your name, email address, phone number, and practice details. From client healthcare practices, we collect the business and billing information needed to provide our services. In the course of providing billing and RCM services to client practices, we may also process Protected Health Information (“PHI”) relating to those practices’ patients, as described in Section 3 below.
2. How We Use Information
We use website visitor information to respond to inquiries, provide requested information about our services, and improve this website. We use client practice information to deliver the billing and RCM services described in each client’s services agreement. We do not sell personal information.
3. Protected Health Information (PHI) and Client Data
Where RCMEasy processes PHI on behalf of a client healthcare practice, that processing is governed by a separate Business Associate Agreement (“BAA”) entered into with that client, not by this public Privacy Policy. This Privacy Policy addresses information collected through this website and our general business operations; it does not describe the specific safeguards, permitted uses, or breach-notification procedures that apply to PHI, which are set out in each client’s BAA. [Additional detail on our HIPAA compliance program to be specified following legal review.]
4. Cookies and Analytics
As of the date at the top of this page, this website does not use third-party analytics, advertising, or tracking cookies. If that changes in the future, this policy will be updated to describe what is used and how you can control it. This site may use strictly necessary cookies required for basic website functionality.
5. Data Retention
[Specific data retention periods, for both website visitor information and client/practice data, to be specified following legal review.]
6. Your Privacy Rights
[Applicable state and federal privacy law rights, such as any rights under state consumer privacy laws, and how to exercise them, to be specified following legal review.] To ask a question about how your information is handled, or to make a request, please contact us using the details in Section 9 below.
7. How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. [Specific security measures and any certifications to be specified following legal and technical review, so that only accurate, verified claims are published here.]
8. Changes to This Policy
RCMEasy may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be reflected on this page.
9. Contact Us
If you have questions about this Privacy Policy or how we handle information, please contact RCMEasy at 5900 Balcones Drive, Suite 100, Austin, TX 78731, by phone at +1-737-332-2245 (Monday–Friday, 9:00 AM–5:00 PM), or through our Contact page.